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Terms & Conditions
Terms & Conditions
Last Updated: 5th December 2023
These Terms & Conditions (“Terms”) govern your use of the Kustomz.co.uk website and the purchase of custom clothing featuring the Attitude Pals brand. Please read these Terms carefully before using our site or making a purchase. By accessing Kustomz.co.uk, you agree to comply with and be bound by these Terms.
Ownership and Operation:
Kustomz.co.uk is owned and operated by Searlco LTD (“we,” “us,” or “our”). Our registered office is Ongar Business Centre, Fyfield Road, Ongar, Esssex, CM5 0GA, UK. By using our website, you acknowledge that you have read, understood, and agreed to these Terms.
Product Information:
We make every effort to provide accurate product descriptions and images on our website. However, slight variations may occur due to the custom nature of our products. Colors and designs may appear differently on different screens.
Customized Items and Returns:
a. Customization: Kustomz.co.uk specializes in custom clothing featuring the Attitude Pals brand. As such, any product that has been customized according to your specifications cannot be returned unless it is faulty.
b. Faulty Items: If you receive a customized item that is faulty, please contact us at [support@kustomz.co.uk] within 3 days of receiving the product. We will provide instructions for return and issue a replacement or refund, as appropriate.
Ordering and Payment:
a. Order Confirmation: Once you place an order on Kustomz.co.uk, you will receive an order confirmation email. This email does not constitute acceptance of your order; it is a confirmation that we have received your order.
b. Payment: Payment for orders is processed through secure payment gateways. We accept various payment methods as indicated on the website.
Shipping:
a. Delivery: We strive to process and dispatch orders promptly. Shipping times may vary depending on your location and the custom nature of the products. Please refer to our Shipping Policy for more details.
b. Shipping Costs: Shipping costs are calculated during the checkout process and are based on your location and the chosen shipping method.
Intellectual Property:
Attitude Pals Brand: The Attitude Pals brand and all associated logos, designs, and content are the intellectual property of Searlco LTD and are protected by copyright and trademark laws.
Limitation of Liability:
To the extent permitted by law, Searlco LTD shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of Kustomz.co.uk or the purchase of products.
Governing Law:
These Terms & Conditions are governed by the laws of the United Kingdom, and any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in London.
Changes to Terms:
Searlco LTD reserves the right to update these Terms & Conditions at any time. Any changes will be effective immediately upon posting on the website.
Thank you for choosing Kustomz.co.uk. We appreciate your business and look forward to providing you with high-quality custom clothing featuring our Attitude Pals brand.